Cash or Credit: A Nuts and Bolts Guide to Effective Credit Management

By Paul D. Zuelke

Paul's book is a best seller! It is a step-by-step "A to Z" guide to granting credit in the health care practice. With interesting stories and anecdotes, this book teaches you the philosophy of credit granting (the why to do it) and walks you through each step of the nuts and bolts (the how to do it). View more...

Telephone Collection Techniques

By Paul D. Zuelke

We have produced a CD that covers the details of effective telephone collection techniques. This CD has sample phone calls and presents sample situations where appropriate verbal skills are used to collect past-due accounts. View more...

Quality Marketing for Quality Patients

By Paul D. Zuelke & Betty Zuelke

Zuelke & Associates and Betty Zuelke have teamed up to create this remarkable book that is full of marketing ideas you can immediately begin to implement in your practice.  Focus your efforts in the direction that will bring quality patients that can and will say “Yes” to the individual treatment plan presented.  View more...